What a waste of a day...
Spent the day at home
1. Waiting for BT engineer to turn up
2. Explaining to BT engineer what the fault was (yet again)
3. Watching BT engineer crawl round on the floor fixing the broken socket and laying new cable for my extension (took him nearly 5 hours!) Cute though.
4. Watching Now Vovager on TV (hard to believe it but I've never seen it before). The BT engineer watched a bit of it too. Hmm. I had a feeling he was sticking his bum out a bit too much to be completely straight.
5. Arguing with BT customer services over compensation for loss of service (eventually settled on £121.41)